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Our customers prefer that altelectronics.co.uk handles their personal information in a secure fashion. Please see below for a closer look at how we handle this information.
When you shop with us, we keep, amongst other things, your name, address and email address. This is information we need to deliver the items you've ordered via the carrier you choose, as well as contact you regarding your order. In addition, we are obliged to keep this information in relation to accounting, duty handling and any possible warranty/return handling, so this information cannot be deleted. We are also, due to safety reasons, keeping the IP address used to place the order. This information is also available on your account pages if you decide to sign up for an acccount with us .
We do not keep any credit card numbers or any other credit card related information. All the credit card information it is used on the third party payment gateways and it is not stored on our server.
We gather and keep log data regarding which categories and products visitors are looking at or searching for to be able to learn what our customers are interested in as well as improve our assortment and offers. This information is also used for making it possible to show you related products or send you related offers (if you have explicitly asked for this). The information is also used to produce traffic statistics for capacity planning.
We use and require a cookie to register and place an order. (It is possible to view products without using cookies). We are also trying to create a permanent cookie which will be used to recognize you when you return. This cookie can be deleted by logging off your account.
We are offering a line of email subscriptions so that you can receive different kinds of information and offers. It is completely voluntary to receive these and you have to specifically sign up for these newsletters during the registering of your account or through your account pages. It is also easy to sign off the email listings from your account pages.
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